Senior Client Services Lead - Influencer Marketing (NA)

Influencer; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical Benefits through Insperity

Wellbeing support including EAP &M

401K with match opportunity

22 days of Paid Time Off (+ Federal …)

Job summary

Influencer is seeking a Senior Account Manager for North America to oversee post-sale client services and deliver best-in-class creator campaigns. You will coordinate with internal teams, manage creator negotiations, and ensure campaigns meet client KPIs across platforms.

With 5+ years in agency or brand client services and strong communication skills, you will lead meetings, support new business, and drive revenue through successful post-sale execution.

Qualifications

• 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing.
• Experience in account management, creator management, measurement, paid media and working within a revenue organization.
• Experience working with CPG brands.
• Experience identifying and sourcing creator talent.
• Experience negotiating contracts with creators, agents, managers and/or attorneys.
• Experience scoping and planning content calendar based on creator rates and client KPIs.
• Experience in creator and/or creator agency outreach.
• Experience executing campaigns across social platforms including TikTok, Meta, YouTube, Pinterest and Snap.

Responsibilities

• Oversee campaign execution for specific influencer marketing campaigns.
• Sit within a team of client service individuals who support each other on campaign execution.
• Take on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale.
• Join, lead, and support on key client meetings.
• Managing & working collaboratively to support new business and upsell opportunities with the client.
• Support in achieving and exceeding monthly client and business KPI targets.
• Lead influencer contract negotiations and management.
• Support the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of service.
• Lead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement Team.
• Continuously focus on best in class client service and output of work for our partner.

Skills

Client services

Influencer marketing

Contract negotiations

KPI tracking

Communication

Data analysis

Budget forecasting

Cross-functional collaboration

Leadership

Tools

HubSpot

Salesforce

Job description

Influencer is seeking a Senior Account Manager for North America to oversee post-sale client services and deliver best-in-class creator campaigns. You will coordinate with internal teams, manage creator negotiations, and ensure campaigns meet client KPIs across platforms.

With 5+ years in agency or brand client services and strong communication skills, you will lead meetings, support new business, and drive revenue through successful post-sale execution.