Senior Clerk III: Data, Records & Training Support

Dallas County; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Dallas County seeks a detail-oriented clerical support specialist to perform a variety of tasks, including processing documents, drafting routine correspondence, resolving inquiries, and helping train Level I and Level II clerks. This role works within clearly defined policies and procedures with minimal supervision.

The position emphasizes data entry, file management, and customer service, requiring adherence to confidentiality and accurate daily task execution.

Qualifications

• High school diploma or GED required; related experience preferred.
• Typing speed 35 wpm or 70 kspm and basic computer skills expected.
• Must pass skill tests (10-key, data entry, grammar, MS Excel/Word) as required.
• Ability to follow written and verbal instructions and maintain confidentiality.

Responsibilities

• Resolve problems and respond to inquiries from clerks, customers, and others.
• Review, validate and process complex documents and data with accuracy.
• Input and reconcile data, funds or inventories and prepare reports.
• Use county systems for data access, purchasing, and records management.
• Assist supervisor in staff training and quality control tasks.
• Maintain files and release information per county policies and confidentiality.
• Perform other duties as assigned.

Education

High school diploma or GED

3 years related experience or 45 college hours

Tools

MS Excel

MS Word

10-key

Job description

Dallas County seeks a detail-oriented clerical support specialist to perform a variety of tasks, including processing documents, drafting routine correspondence, resolving inquiries, and helping train Level I and Level II clerks. This role works within clearly defined policies and procedures with minimal supervision.

The position emphasizes data entry, file management, and customer service, requiring adherence to confidentiality and accurate daily task execution.