Senior Clerk & Data Specialist

Dallas County; Dallas (TX); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Dallas County is seeking a detailed-oriented clerical assistant to perform complex support tasks including document processing, drafting routine correspondence, and resolving inquiries. The role operates under established policies with minimal supervision.

The incumbent will assist with training Level I/II clerks, maintain confidentiality of records, and ensure accuracy in data collection and reporting. A high school diploma and relevant experience are required."

Qualifications

• Graduation from an accredited high school or GED.
• Three (3) years job-related experience or 45 hours of college or a combination of the two.
• Experience in a customer service environment is a plus.
• Typing 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software.
• Testing may include 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute).
• Ability to understand and follow written and verbal instructions, organize and process work, and maintain confidentiality.

Responsibilities

• Resolves problems and responds to inquiries from clerks, customers, and other entities.
• Reviews, validates and processes a variety of documents and data requiring specialized knowledge.
• Collects, inputs and reconciles data, funds or inventories and prepares reports.
• Uses department systems for data access, input, retrieval, and purchasing.
• May assist supervisor in training staff and performing quality control duties.
• Maintains files and records and releases information per policies while maintaining confidentiality.
• Performs other duties as assigned.

Skills

Customer service

Typing

Data entry

10-key

Proof Reading

Education

High school diploma

Tools

MS Excel

MS Word

Job description

Dallas County is seeking a detailed-oriented clerical assistant to perform complex support tasks including document processing, drafting routine correspondence, and resolving inquiries. The role operates under established policies with minimal supervision.

The incumbent will assist with training Level I/II clerks, maintain confidentiality of records, and ensure accuracy in data collection and reporting. A high school diploma and relevant experience are required."