Records & Data Entry Specialist - Customer Service

Dallas County; Dallas (TX); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Dallas County is seeking a detail-oriented clerical assistant to perform data entry, document processing and customer service within a structured policy framework.

The role supports the Juvenile Department with routine tasks, requiring high school diploma, 2 years of related experience, accurate typing (30 wpm) and proficiency in MS Office. Full-time position with standard county benefits. Candidates must be able to handle confidential information and work under moderate supervision.

Qualifications

• High school diploma or GED and 2 years related experience.
• Typing speed of 30 wpm with basic computer skills.
• Ability to understand and follow written and verbal instructions.

Responsibilities

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Skills

Typing 30 wpm

Customer service

Data entry

Education

High School Diploma or GED

2 years related experience or 30 college hours

Tools

MS Excel

MS Word

10-key

Job description

Dallas County is seeking a detail-oriented clerical assistant to perform data entry, document processing and customer service within a structured policy framework.

The role supports the Juvenile Department with routine tasks, requiring high school diploma, 2 years of related experience, accurate typing (30 wpm) and proficiency in MS Office. Full-time position with standard county benefits. Candidates must be able to handle confidential information and work under moderate supervision.