Senior Clerk & Data Specialist - Training & Support

Dallas County; Dallas (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Dallas County in Dallas, TX seeks a detail-oriented administrative clerk to perform a variety of support tasks, process documents, draft routine correspondence, and assist with training Level I and II clerks under policies and procedures.

The role involves handling complex documents, data entry, reporting, using MS Excel and Word, and maintaining confidential records. Graduation from HS/GED and 3 years related experience or 45 college hours are required; strong customer service is a plus.

Qualifications

• Graduation from an accredited high school/GED program.
• Three (3) years job related experience or 45 hours of college or a combination of the two.
• Experience in a customer service environment a plus.

Responsibilities

• Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.
• Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.
• Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.
• Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc..
• May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
• Maintains a variety of files and records and releases information according to the County's policies and procedures while maintaining confidentiality of records.
• Performs other duties as assigned.

Skills

Typing 35 wpm

Data entry

Customer service

Education

High school diploma or GED

Tools

MS Excel

MS Word

Job description

Dallas County in Dallas, TX seeks a detail-oriented administrative clerk to perform a variety of support tasks, process documents, draft routine correspondence, and assist with training Level I and II clerks under policies and procedures.

The role involves handling complex documents, data entry, reporting, using MS Excel and Word, and maintaining confidential records. Graduation from HS/GED and 3 years related experience or 45 college hours are required; strong customer service is a plus.