Clerk IV, Civil Tax Court — Advanced Support & Training

Dallas County; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Dallas County is seeking a detail‑oriented clerical support specialist to perform a variety of complex administrative tasks, including processing documents, drafting routine correspondence, resolving inquiries, and assisting with training under defined policies and procedures.

The role requires reviewing and validating documents, inputting and reconciling data, using county systems, and maintaining confidential records while providing excellent customer service to staff and the public.

Qualifications

• Graduation from an accredited high school or GED.
• Three (3) years job related experience or 45 hours of college.
• Experience in a customer service environment is a plus.

Responsibilities

• Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.
• Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.
• Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.
• Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc..
• May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
• Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.
• Performs other duties as assigned.

Skills

Typing 35 wpm

Customer service

Attention to detail

Education

High school diploma or GED

3 years job-related experience or 45 college hours

Tools

MS Excel

MS Word

10-key

Job description

Dallas County is seeking a detail‑oriented clerical support specialist to perform a variety of complex administrative tasks, including processing documents, drafting routine correspondence, resolving inquiries, and assisting with training under defined policies and procedures.

The role requires reviewing and validating documents, inputting and reconciling data, using county systems, and maintaining confidential records while providing excellent customer service to staff and the public.