Senior Claims Specialist: Complex Claims & Vendor Oversight

Ryder System, Inc.; Raleigh (NC); Remote; USD 75,000 - 80,000; Full time

Job summary

Ryder System, Inc. in Raleigh, NC is seeking a Senior Claims Representative to handle complex and mid-to-high exposure bodily injury and property damage claims under Ryder's self-administered liability program.

You will investigate and adjust claims and direct defense counsel, adjusters, experts, and other vendors. Responsibilities include supervising outside vendors, notifying the Claims Manager of legal changes, coordinating with field operations, legal counsel, customers, carriers, and

Qualifications

• Bachelor's degree required in a related field.
• Five (5) years or more experience in Casualty Claims required.
• Adjuster License(s) are a plus.

Responsibilities

• Investigates and adjusts claims, and directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.
• Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately.
• Alerts the Claims Manager to changes in laws that could impact Ryder's Liability program.
• Assists Claims Manager in identifying exposures and recommends solutions.
• Interacts with field management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.
• Interacts with Law Department on significant cases and updates field operations personnel on claims status.
• Recommends and sets reserves to reflect probable ultimate payout based on file developments.
• Completes detailed internal reports and maintains file quality.
• Routinely interacts with primary and excess insurance carriers, and re-insurers on reporting thresholds.

Skills

Mid/high exposure

Customer relationships

Customer focus

Interpersonal skills

Verbal/written comms

Laws & medical terminology

Claim technical skills

Negotiation skills

Education

Bachelor's degree

Job description

Ryder System, Inc. in Raleigh, NC is seeking a Senior Claims Representative to handle complex and mid-to-high exposure bodily injury and property damage claims under Ryder's self-administered liability program.

You will investigate and adjust claims and direct defense counsel, adjusters, experts, and other vendors. Responsibilities include supervising outside vendors, notifying the Claims Manager of legal changes, coordinating with field operations, legal counsel, customers, carriers, and