Senior Claims Director - Complex Liabilities & Strategy

CNA Insurance; Littleton (CO); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance is seeking an experienced individual contributor to manage the most complex liability construction defect claims with national scope. This role requires expert interpretation of coverage, strategic resolution, and leadership in policy development.

The position supports a flexible, hybrid schedule and is available near CNA offices. Responsibilities include directing complex investigations, reserving, settlement negotiations, and mentoring junior staff while aligning with senior

Qualifications

• Bachelor's degree or equivalent experience.
• Professional designations preferred.
• Typically a minimum 10 years claims experience with proven track record of success.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses, liability and damages exposures. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly.
• Directs all types of investigative activity or litigation on major claims and ensures adequate and timely reserves are set.
• Directs and may engage in the negotiation of the most complex settlement packages to drive cost effective and timely settlements.
• Makes recommendations to and participates with senior management and business leaders in the development and implementation of claims policy and business strategy.
• Actively pursues and identifies ways to reduce inefficiencies in claims processes.
• Mentors and guides less experienced claims staff and other functional areas. Contributes to the development of claim training.

Skills

Claims resolution

Negotiation

Presentation skills

Analytical problem solving

Communication

Multi-project management

Independent judgment

MS Office

Education

Bachelor's degree or equivalent experience

Professional designations preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking an experienced individual contributor to manage the most complex liability construction defect claims with national scope. This role requires expert interpretation of coverage, strategic resolution, and leadership in policy development.

The position supports a flexible, hybrid schedule and is available near CNA offices. Responsibilities include directing complex investigations, reserving, settlement negotiations, and mentoring junior staff while aligning with senior