Senior Claims Adjuster - Hybrid, Complex Injury Claims

Progressive; El Paso (TX); Hybrid; USD 77,000 - 94,000; Full time

Job summary

Progressive seeks a senior claims specialist to investigate complex injury claims, determine coverage and liability, and value the claim. You will consult with police, medical professionals, claimants and others involved in the accident, shaping settlement discussions.

The role is hybrid, with four in-office days per month for meetings and coaching; in-office work is possible more often if preferred. Location includes Texas offices in multiple cities.

Qualifications

• Must have 5+ years of relevant work experience with 2 years in claims handling, OR
• 2 years in claims handling with a bachelor’s degree, OR
• 4 years of relevant work experience with 2 years in claims handling and an associate degree

Responsibilities

• Investigate complex and high-risk injury claims while determining coverage and liability
• Consult with police, medical professionals, claimants and others involved in the accident
• Work in a hybrid role reporting to an office about four days per month for meetings and training

Skills

Rapport building

Negotiation

Customer service

Organization

Problem solving

Discovery tools usage

Education

Bachelor’s degree

Associate degree

Tools

Interrogatories

Depositions

Production of documents

Job description

Progressive seeks a senior claims specialist to investigate complex injury claims, determine coverage and liability, and value the claim. You will consult with police, medical professionals, claimants and others involved in the accident, shaping settlement discussions.

The role is hybrid, with four in-office days per month for meetings and coaching; in-office work is possible more often if preferred. Location includes Texas offices in multiple cities.