Senior CICS/Mainframe Systems Engineer (Remote)

Ensono; Detroit (MI); Ibrido; USD 65.000 - 123.000; Tempo pieno

Vantaggi offerti da questo lavoro

Unlimited Paid Days Off

Health plan options

401k with match

Fertility coverage

Parental leave

Education reimbursement

Sabbatical leave

Wellness program

Flexible schedule

Descrizione del lavoro

Ensono is seeking a Senior Mainframe Systems Programmer – CICS to provide premium support to our mainframe clients across the United States. You will handle CSOs, diagnose CICS TS issues, and work in a 24/7 environment.

The role emphasizes installation and tailoring of CICS TS OEM products, coordination with migration and DR services, and adherence to ITSM change controls, with opportunities for remote or hybrid work.

Competenze

• Bachelor’s degree or equivalent work experience.
• 5+ years on the zSeries (mainframe) including hands-on CICS TS and OEM product support.
• Thorough working knowledge of CICS TS capabilities, installation and tailoring.
• Thorough working knowledge of IBM SMP/E.
• Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
• Thorough working knowledge of products used to monitor performance of CICS TS regions.
• Self-motivated and able to work independently.
• Must be able to multi-task and work under short deadlines and in high pressure situations.
• Excellent communication skills (written, verbal and presentations)
• Ability to work as part of a team, as well as independently.

Mansioni

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide support on 24 x 7 x 365 basis and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards.
• Work with members of other functional towers in preparing customer partitions for regular OS upgrades via a checklist of proactive actions.
• Provide key support for customer migration services related to CICS TS and related OEM software products.
• Assist the assigned project manager in the migration of newly acquired customers.
• In joint cooperation with Disaster Recovery Services, execute tasks associated with disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures.
• Implement vendor product specific corrections (“fixes”).
• Upgrading, maintaining, enhancing or providing new options to applicable z/OS products.

Conoscenze

zSeries mainframe

CICS TS

SMP/E

Analytical skills

Communication skills

Teamwork

Independence

Time management

Formazione

Bachelor’s degree or equivalent

Strumenti

IBM z/OS monitoring tools

Descrizione del lavoro

Ensono is seeking a Senior Mainframe Systems Programmer – CICS to provide premium support to our mainframe clients across the United States. You will handle CSOs, diagnose CICS TS issues, and work in a 24/7 environment.

The role emphasizes installation and tailoring of CICS TS OEM products, coordination with migration and DR services, and adherence to ITSM change controls, with opportunities for remote or hybrid work.