Senior CICS Mainframe Systems Engineer - Remote

Ensono; Olympia (WA); Remote; USD 65,000 - 123,000; Full time

Job summary

Ensono seeks a Senior Mainframe Systems Programmer – CICS to provide premium support for CICS TS on z/OS within the United States. The role requires hands-on installation and maintenance experience and the ability to work across time zones on a 24/7 basis.

You will fulfill CSOs, provide primary assistance for reported issues, and collaborate with migration and disaster recovery teams to ensure smooth transitions and reliable mainframe operations. Strong communication and teamwork are essential.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years experience on the zSeries (mainframe) platform including hands-on installation and maintenance related to CICS TS and OEM product support.
• Thorough working knowledge of CICS TS concepts, configuration and tailoring.
• Thorough working knowledge of IBM SMP/E.
• Strong analytical skills and understanding of CICS TS concepts and monitoring.

Responsibilities

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide 24x7x365 support in multiple time zones.
• Follow procedures for installing OEM software products according to Ensono standards.
• Assist with preparing customer partitions for annual operating system upgrades.
• Support customer migrations related to CICS TS and OEM products.
• Assist migration of newly acquired customers to address technical hurdles.
• Collaborate with Disaster Recovery Services on DR plans.
• Adhere to ITSM change control procedures.
• Implement vendor product fixes and upgrades for applicable z/OS products.

Skills

CICS TS

SMP/E

Analytical skills

Communication skills

Teamwork

Education

Bachelor’s degree or equivalent

Tools

z/OS monitoring tools

Job description

Ensono seeks a Senior Mainframe Systems Programmer – CICS to provide premium support for CICS TS on z/OS within the United States. The role requires hands-on installation and maintenance experience and the ability to work across time zones on a 24/7 basis.

You will fulfill CSOs, provide primary assistance for reported issues, and collaborate with migration and disaster recovery teams to ensure smooth transitions and reliable mainframe operations. Strong communication and teamwork are essential.