Senior Change Manager, Enterprise Transformation (Hybrid NYC)

Michael Page; New York (NY); Hybrid; USD 90,000 - 103,000; Full time

Job summary

Michael Page is seeking a Change Manager to lead the people side of a broad transformation across North America. Based in New York City with a hybrid schedule, you will partner with senior leaders, technology teams, and operational stakeholders to drive adoption of new processes, systems, customer experiences, and ways of working.

You will develop change strategies, assess readiness, and shape communications, training, and governance while supporting AI and automation initiatives.

Qualifications

• Proven experience leading large-scale change in tech or business transformations.
• Expertise in change strategy, stakeholder engagement, training, and readiness planning.
• Experience influencing executives and managing global stakeholder networks.

Responsibilities

• Develop and execute change management strategies aligned with transformation goals.
• Conduct impact assessments across people, processes, systems, and customers.
• Partner with sponsors to drive engagement and alignment.
• Lead change champion networks across functions.
• Support rollout of new digital experiences, automation, and AI initiatives.
• Design and deliver communication and training plans.
• Define future operating models and capability needs.
• Measure adoption and drive continuous improvement.

Skills

Change management

Stakeholder engagement

Training delivery

Communications

Readiness planning

Education

Bachelor's degree

Tools

Prosci ADKAR

Job description

Michael Page is seeking a Change Manager to lead the people side of a broad transformation across North America. Based in New York City with a hybrid schedule, you will partner with senior leaders, technology teams, and operational stakeholders to drive adoption of new processes, systems, customer experiences, and ways of working.

You will develop change strategies, assess readiness, and shape communications, training, and governance while supporting AI and automation initiatives.