Strategic Change & Projects Lead

Bank of America; Newark (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America seeks an experienced Project Consultant to manage cross-functional initiatives, document end-to-end operational workflows, and partner with diverse teams across Technology and Risk. The role emphasizes process documentation, data provenance, and adherence to a common methodology for scalable improvements.

The position partners with business units to sustain change, assess adoption risks, and deliver integrated delivery plans.

Qualifications

• Maps workflows & data from upstream sources through downstream outputs
• Proficient in Visio or similar process mapping software
• Proficient with Microsoft products including Excel and PPT.
• Strong collaboration skills and strategic thinking

Responsibilities

• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
• Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
• Supports the adoption and sustainment of change initiatives and helps assess adoption risks
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Skills

Collaboration

Controls Management

Issue Management

Problem Solving

Project Management

Change Management

Policies, Procedures, and Guidelines

Process Management

Process Performance Measurement

Written Communications

Active Listening

Drives Engagement

Prioritization

Process Design

Process Mapping

Tools

Visio

Microsoft Excel

PowerPoint

Job description

Bank of America seeks an experienced Project Consultant to manage cross-functional initiatives, document end-to-end operational workflows, and partner with diverse teams across Technology and Risk. The role emphasizes process documentation, data provenance, and adherence to a common methodology for scalable improvements.

The position partners with business units to sustain change, assess adoption risks, and deliver integrated delivery plans.