Senior Change Leader, Human-Centered Transformation

salesforce.com, inc.; Colorado; On-site; USD 150,000 - 227,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Parental leave

Stock purchase

Job summary

Salesforce is seeking a skilled Change Leader to coach customers through complex transformations, guiding HR and organizational change, and driving end-to-end change management engagements. You will partner with project and account leadership, deliver high-quality client outcomes, and contribute to the ongoing innovation of the HCC practice.

The role emphasizes leveraging AI tools to enhance efficiency, developing holistic change strategies, and ensuring successful delivery across multiple

Qualifications

• Experience in enterprise-level technology transformation programs.
• Strong ability to articulate Human-Centered Change value to stakeholders at all levels.
• Proven track record of building client relationships and being client facing.

Responsibilities

• Develop project scope, timelines, and strategic roadmaps that align with business objectives.
• Lead and oversee holistic change strategies for complex transformation initiatives.
• Drive executive sponsorship and senior leadership alignment to support transformation success.
• Manage changes in project scope and identify potential issues; pivot when necessary.
• Collaborate with internal teams to structure project work and proposals.
• Lead change activities throughout a project’s lifecycle including workshops and interviews.

Skills

AI tools proficiency

Change management

Project leadership

Stakeholder management

Communication skills

Education

Degree or equivalent experience

Tools

Salesforce

Microsoft Dynamics

Oracle

SAP

Job description

Salesforce is seeking a skilled Change Leader to coach customers through complex transformations, guiding HR and organizational change, and driving end-to-end change management engagements. You will partner with project and account leadership, deliver high-quality client outcomes, and contribute to the ongoing innovation of the HCC practice.

The role emphasizes leveraging AI tools to enhance efficiency, developing holistic change strategies, and ensuring successful delivery across multiple