Senior Change Delivery Leader — AI & Tech Transformation

Truist; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Truist seeks an executive leader to provide oversight, governance, and strategic leadership for a portfolio of cross-functional initiatives within the Technology & Contact Center organization.

The role partners with enterprise stakeholders to ensure programs are delivered on time and aligned with business objectives, including leading change management for AI transformation under the TNE program with McKinsey and technology leaders.

Qualifications

• Bachelor’s degree in a business-related field or equivalent
• 12+ years of experience in consulting, project management or process improvement related role.
• Advanced understanding of project management frameworks and ability to lead large-scale initiatives.
• Strong communication skills and ability to influence leadership.

Responsibilities

• Oversee and monitor the overall health of multiple project portfolios, including intake, planning, business readiness, and execution.
• Provide direct leadership to teams to ensure delivery of project management, business analysis, readiness, and communications.
• Engage with Risk partners to ensure review, oversight, and mitigation plans meet enterprise standards.
• Oversee preparation of project materials and artifacts with traceability.
• Contribute to short and long-term prioritization and planning for the portfolio.

Skills

Project management

Leadership

Stakeholder management

Change management

Executive communications

Agile/Waterfall

Education

Bachelor’s degree in Business or related field

Advanced degree (MBA)

Tools

Microsoft Office

PM software (MS Project, etc)

Job description

Truist seeks an executive leader to provide oversight, governance, and strategic leadership for a portfolio of cross-functional initiatives within the Technology & Contact Center organization.

The role partners with enterprise stakeholders to ensure programs are delivered on time and aligned with business objectives, including leading change management for AI transformation under the TNE program with McKinsey and technology leaders.