Senior CGL Litigation Claims Strategist (Remote/Hybrid)

The Hanover Insurance Group; Chicago (IL); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401K match

Tuition reimbursement

PTO

Holidays

Flexible work arrangements

Cultural Awareness Day

Job summary

The Hanover Insurance Group in Chicago seeks a Senior Litigation Claims Consultant to manage a portfolio of complex, high-exposure CGL claims, including litigated matters with significant financial exposure. You will own claims end-to-end and partner with top-tier counsel.

This role requires leading strategy, negotiations, and risk transfer opportunities while maintaining compliant, well-documented files and delivering strong outcomes for insureds, brokers, and stakeholders.

Qualifications

• 5–10+ years of casualty claims experience with an insurer, including complex, high-severity and litigated CGL claims.
• Experience handling claims with significant exposure ($250K-$1M+)
• Proven ability to lead litigation strategy and negotiate high-value settlements.
• Advanced knowledge of coverage interpretation and multi-jurisdictional legal frameworks.

Responsibilities

• Independently manage a portfolio of complex, high-exposure CGL claims, including litigated matters across multiple jurisdictions (premises liability, operations, and product liability claims).
• Conduct thorough investigations and timely coverage analysis, applying policy language to facts to inform strategy and stakeholder communication.
• Interpret complex indemnity and hold harmless agreements, evaluate additional insured coverage, identify priority of coverage issues, and leverage risk transfer strategies to mitigate exposure in multi-party, litigated CGL claims.
• Evaluate liability and damages, establish and maintain appropriate indemnity and expense reserves throughout the claim lifecycle.
• Lead and execute litigation strategy by partnering with and directing defense counsel through all phases, including discovery, mediation, arbitration and trial.
• Negotiate and resolve high-severity claims, leveraging advanced technical expertise to achieve fair, timely and cost-effective outcomes.
• Identify and pursue risk transfer and subrogation opportunities to mitigate loss exposure and improve financial results.
• Collaborate with internal partners and external experts to support claim resolution, analyze trends and enhance overall claim outcomes.
• Maintain compliant, well-documented claim files.
• Communicate clearly and timely to all parties (insureds, brokers, and stakeholders) throughout the process.
• Serve as a technical resource and mentor to develop and strengthen capabilities of the broader claims organization.

Skills

Casualty claims

Litigation management

Coverage analysis

Negotiation

Multi-jurisdiction

Indemnity reserves

Licensing knowledge

Education

Bachelor's degree or equivalent

JD or professional designations (CPCU/AIC)

Tools

Insurance software

Job description

The Hanover Insurance Group in Chicago seeks a Senior Litigation Claims Consultant to manage a portfolio of complex, high-exposure CGL claims, including litigated matters with significant financial exposure. You will own claims end-to-end and partner with top-tier counsel.

This role requires leading strategy, negotiations, and risk transfer opportunities while maintaining compliant, well-documented files and delivering strong outcomes for insureds, brokers, and stakeholders.