Senior Center Front Desk & Member Services (Part-Time)

City-of-East-Providence; East Providence (RI); On-site; USD 19,000 - 27,000; Part time

Job summary

City of East Providence is seeking a Part Time Member Services Representative at the Senior Center in East Providence, RI. The role handles reception, membership processing, and information for members and guests, with a 12:00 pm to 4:00 pm schedule three days a week.

Responsibilities include greeting visitors, assisting with memberships, handling reservations, and supporting volunteers. The ideal candidate will have customer service experience, strong communication, and confidentiality, with

Qualifications

• Customer service experience preferred.
• Ability to maintain confidentiality and accurate records.
• Proficiency with Microsoft Office and basic office equipment.
• Bilingual ability in Portuguese or Spanish preferred.

Responsibilities

• Greet members and visitors; answer phone calls and provide information.
• Process memberships and renewals; monitor sign-up sheets and class registrations.
• Maintain transportation reservations and update member forms in the database.

Skills

Customer service

Written communication

Oral communication

Confidentiality

Bilingual (Portuguese or Spanish)

Education

High School diploma or GED

Tools

Microsoft Office

Office equipment (multi-line phones)

Job description

City of East Providence is seeking a Part Time Member Services Representative at the Senior Center in East Providence, RI. The role handles reception, membership processing, and information for members and guests, with a 12:00 pm to 4:00 pm schedule three days a week.

Responsibilities include greeting visitors, assisting with memberships, handling reservations, and supporting volunteers. The ideal candidate will have customer service experience, strong communication, and confidentiality, with