Senior Center Front Desk & Member Services Aide

RiseBoro Community Partnership; New York (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

RiseBoro Community Partnership seeks a reception-focused professional to manage front-desk operations at a neighborhood senior center. You will greet visitors, answer calls, assist with meal contributions, and maintain logs and records to support program operations.

Ideal candidates bring a High School diploma with at least one year in community service or customer service, and proficiency in Microsoft Office; strong communication and teamwork are essential.

Qualifications

• High School diploma or equivalent with 1 year experience in a community senior center or customer service.
• Proficiency with Microsoft Office; ability to learn and maintain databases.
• Strong interpersonal and communication skills; customer-service orientation.

Responsibilities

• Provide a professional and welcoming atmosphere in the reception area.
• Greet members and visitors and notify staff as needed.
• Answer incoming calls and direct to appropriate personnel.
• Assist in collecting daily meal contributions from members and guests.
• Keep daily log for members and visitors.
• Enter participant data into funding source database.
• Receive and sort packages and other correspondence.
• Perform other duties as required by the Director.

Skills

Customer service

Microsoft Office

Team player

Detail oriented

Strong communication

Independent worker

Commitment to mission

Awareness of bias and racism

Education

High School diploma or equivalent

1 year experience in community senior center or customer service

Tools

Microsoft Office Suite

Job description

RiseBoro Community Partnership seeks a reception-focused professional to manage front-desk operations at a neighborhood senior center. You will greet visitors, answer calls, assist with meal contributions, and maintain logs and records to support program operations.

Ideal candidates bring a High School diploma with at least one year in community service or customer service, and proficiency in Microsoft Office; strong communication and teamwork are essential.