Senior CCaaS & CX Sales Executive — Enterprise Growth

TTEC Digital; Austin (TX); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision

Tax-advantaged health accounts

Financial and income protection

Paid time off + wellness time

Job summary

TTEC Digital is seeking a Sr. Sales Executive to drive new logo growth in CCaaS and CX solutions.

This hunter-focused, individual contributor role targets enterprise and upper mid-market organizations, requiring a track record of selling complex technology and navigating multi-stakeholder cycles. Success comes from consultative selling, executive relationship building, and positioning technology plus services to transform customer experience operations.

Qualifications

• 10+ years of mid market to enterprise level consultative solution-selling experience.
• Experience in CCaaS, CX, SaaS, or related technologies.
• Proven track record closing complex enterprise deals.
• Experience engaging executive leadership.
• Experience managing multi-stakeholder sales processes.

Responsibilities

• Generate new business revenue through CCaaS, AI, CX, and digital transformation solutions.
• Develop and execute strategic account plans to penetrate target accounts.
• Prospect and create pipeline via outbound BD, referrals, and partnerships.
• Engage CIOs, COOs, CX leaders, Contact Center, and Operations executives.
• Lead complex sales cycles from discovery to contract close.
• Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to tailor solutions.
• Position multi-vendor CCaaS and CX solutions aligned to customer objectives.
• Manage opportunities, forecasting, and pipeline activity in CRM.
• Respond to RFPs and present solution recommendations to executives.
• Consistently achieve or exceed revenue and quota targets.
• Establish trusted advisor relationships with customers and partners.

Skills

Enterprise sales

Multi-stakeholder selling

Executive relationship building

Forecasting & pipeline management

Negotiation

Education

Bachelor's degree

Tools

CRM systems

Job description

TTEC Digital is seeking a Sr. Sales Executive to drive new logo growth in CCaaS and CX solutions.

This hunter-focused, individual contributor role targets enterprise and upper mid-market organizations, requiring a track record of selling complex technology and navigating multi-stakeholder cycles. Success comes from consultative selling, executive relationship building, and positioning technology plus services to transform customer experience operations.