Senior CCaaS & CX Enterprise Sales Executive

TTEC Digital; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

Tax-advantaged health accounts

PTO and wellness time off

Financial protection benefits

Job summary

TTEC Digital is seeking a Sr. Sales Executive to drive new business growth in CCaaS and Customer Experience solutions. This hunter-focused role targets enterprise and upper mid-market accounts, closing complex deals and building executive relationships.

The candidate will lead cross-functional teams, navigate multi-stage sales cycles, and position technology and services to transform customer experience operations. This role emphasizes a consultative approach and quota attainment.

Qualifications

• 10+ years of mid market to enterprise level consultative solution-selling experience.
• Proven success generating net-new business opportunities and closing complex enterprise deals.
• Experience managing multi-stakeholder sales processes with enterprise organizations.

Responsibilities

• Generate new business revenue through CCaaS, AI, CX, and digital transformation solutions.
• Develop and execute strategic account plans to identify and penetrate target accounts.
• Prospect and create pipeline through outbound development activities, partnerships, networking, referrals, and industry engagement.
• Engage executive stakeholders including CIOs, COOs, CX leaders, and Operations executives.
• Lead complex sales cycles from discovery through contract negotiation and close.
• Collaborate with Solution Architects, Consulting, Delivery, and Partners to tailor solutions.

Skills

Consultative selling

Enterprise sales

Executive relationship building

Pipeline development

Stakeholder management

CRM forecasting

Presentation & negotiation

Cross-functional collaboration

Tools

CRM systems

Job description

TTEC Digital is seeking a Sr. Sales Executive to drive new business growth in CCaaS and Customer Experience solutions. This hunter-focused role targets enterprise and upper mid-market accounts, closing complex deals and building executive relationships.

The candidate will lead cross-functional teams, navigate multi-stage sales cycles, and position technology and services to transform customer experience operations. This role emphasizes a consultative approach and quota attainment.