Enterprise CX Solutions Hunter: CCaaS & AI

TTEC Digital; United States; Remote; USD 134,000 - 188,000; Full time

Benefits offered by this job

Health benefits

Retirement savings

Paid time off

Career growth opportunities

Job summary

TTEC Digital is seeking a high-performing Enterprise Account Executive to drive new business growth across CCaaS and CX solutions. This hunter-focused role requires developing pipeline, engaging senior stakeholders, and closing complex enterprise deals.

Ideal candidates possess deep experience selling technology and services to enterprise accounts, with a proven ability to navigate multi-stakeholder cycles and exceed quotas. Compensation includes base, commission, and comprehensive benefits.

Qualifications

• 10+ years of mid market to enterprise level consultative solution-selling experience.
• 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology.
• Proven success generating net-new business opportunities and closing complex enterprise deals.
• Demonstrated track record achieving or exceeding sales quotas.
• Experience managing multi-stakeholder sales processes with enterprise organizations.
• Strong understanding of customer experience operations, contact center modernization, cloud migration, AI, automation, or related technologies.
• Ability to engage executive decision-makers and influence business outcomes.
• Experience coordinating cross-functional teams throughout the sales process.
• Strong presentation, negotiation, communication, and relationship-building skills.

Responsibilities

• Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions.
• Develop and execute strategic account plans to identify and penetrate target accounts.
• Prospect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagement.
• Engage executive stakeholders, including CIOs, COOs, Customer Experience leaders, Contact Center leaders, and Operations executives.
• Lead complex sales cycles from initial discovery through contract negotiation and close.
• Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to develop tailored customer solutions.
• Position multi-vendor CCaaS and CX solutions aligned to customer business objectives.
• Manage sales opportunities, forecasting, and pipeline activity within CRM systems.
• Respond to RFPs, develop business cases, and present solution recommendations to executive audiences.
• Consistently achieve or exceed annual revenue and quota targets.
• Establish trusted advisor relationships with customers and technology partners.

Skills

Enterprise selling

CCaaS sales

SaaS sales

Stakeholder management

Pipeline development

Executive engagement

Cross-functional collaboration

Presentation & negotiation

Quota attainment

Job description

TTEC Digital is seeking a high-performing Enterprise Account Executive to drive new business growth across CCaaS and CX solutions. This hunter-focused role requires developing pipeline, engaging senior stakeholders, and closing complex enterprise deals.

Ideal candidates possess deep experience selling technology and services to enterprise accounts, with a proven ability to navigate multi-stakeholder cycles and exceed quotas. Compensation includes base, commission, and comprehensive benefits.