Senior CCaaS & CX Growth Executive

TTEC Digital; Austin (TX); Remote; USD 135,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision

Tax-advantaged health accounts

Paid time off (PTO)

Job summary

TTEC Digital seeks a Sr. Sales Executive to drive new business across CCaaS and CX solutions, targeting enterprise and upper mid-market customers.

This hunter-focused role requires building executive relationships and leading multi-stakeholder cycles from discovery to close. You will collaborate with Solution Architects and cross-functional teams to position multi-vendor CCaaS/CX solutions aligned to client objectives, manage pipeline in CRM, and ensure quota attainment.

Qualifications

• 10+ years of mid market to enterprise level consultative solution-selling experience.
• Proven track record selling complex technology and services to enterprise clients.
• Experience managing multi-stakeholder sales processes and leading complex cycles.

Responsibilities

• Generate new business revenue through CCaaS, AI, CX, and digital transformation solutions.
• Develop and execute strategic account plans to penetrate target accounts.
• Lead complex sales cycles from discovery through contract close.
• Collaborate with architects, delivery, and partner teams to tailor solutions.
• Manage opportunities, forecasting, and CRM pipeline.

Skills

Consultative selling

Enterprise sales

Multi-stakeholder sales

Executive engagement

Pipeline development

Relationship-building

Negotiation

Presentation skills

Job description

TTEC Digital seeks a Sr. Sales Executive to drive new business across CCaaS and CX solutions, targeting enterprise and upper mid-market customers.

This hunter-focused role requires building executive relationships and leading multi-stakeholder cycles from discovery to close. You will collaborate with Solution Architects and cross-functional teams to position multi-vendor CCaaS/CX solutions aligned to client objectives, manage pipeline in CRM, and ensure quota attainment.