Senior Case Resolution Specialist
TEK Systems
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Job summary
TEKsystems is seeking a Senior Cases Resolution Associate in Jacksonville, FL to support timely and efficient resolutions of inquiries and cases for assigned OpCo. The role focuses on delivering high levels of service to customers and ensuring accurate handling of data, billing, and related requests.
As part of the Case Resolution Team, you will work with internal stakeholders to ensure resolutions are completed within SLAs, maintain positive customer relations, and drive improvements to the
Job description
TEKsystems is seeking a Senior Cases Resolution Associate in Jacksonville, FL to support timely and efficient resolutions of inquiries and cases for assigned OpCo. The role focuses on delivering high levels of service to customers and ensuring accurate handling of data, billing, and related requests.
As part of the Case Resolution Team, you will work with internal stakeholders to ensure resolutions are completed within SLAs, maintain positive customer relations, and drive improvements to the
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