Senior TEA & Operations Lead

TEK Systems; Jacksonville (FL); Sur place; USD 47 000 - 56 000; Plein temps

Résumé du poste

TEKsystems in Jacksonville seeks the Sr. TEA for an advanced leadership role within the TEA team. The position emphasizes steering operational processes and serving as a bridge to TES for escalations, ensuring timely problem resolution across both field and center.

Applicants must have at least 1 year in the Jacksonville Center and be ranked Exceeds Expectations; promotion requires TEM/NOM interview and approval. Compensation includes potential increases and growth within TEKsystems.

Qualifications

• Must have 1 year of tenure in the Jacksonville Center, and Exceed Expectations ranking on last performance review and/or competency review.

Responsabilités

• The Sr. TEA will perform their traditional operational role and responsibilities and also be a team lead as it relates to the processes and technical components of the job.
• The Sr. TEA will be a strong partner to their TES for operational escalations from both the field and the center and drive problem resolution within their team.

Description du poste

TEKsystems in Jacksonville seeks the Sr. TEA for an advanced leadership role within the TEA team. The position emphasizes steering operational processes and serving as a bridge to TES for escalations, ensuring timely problem resolution across both field and center.

Applicants must have at least 1 year in the Jacksonville Center and be ranked Exceeds Expectations; promotion requires TEM/NOM interview and approval. Compensation includes potential increases and growth within TEKsystems.