Senior Case Manager, LEAD ODR - Housing & Aftercare

The People Concern; Los Angeles (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

403b Retirement Plan

Paid Holidays

Paid Vacation

Paid Sick Days

Employee Assistance Program

TELUS Health

Flexible Spending Account

Life Insurance

Disability Insurance

Pet Insurance

Corporate Discounts

The People Concern University

Job summary

The People Concern seeks a Case Manager (LEAD ODR) to support homeless individuals referred from LAPD Pacific Division, delivering case management, aftercare, and linkage to services. This onsite role emphasizes rapid engagement, housing assistance, and coordinated care to prevent involvement with the criminal justice system.

Responsibilities include client engagement, collaboration with LEAD ODR and partner agencies, accurate data entry, and participation in team meetings.

Qualifications

• High School Diploma or GED or Equivalent.
• Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
• Willing and able to transport clients in your personal vehicle.
• Demonstrated knowledge of homelessness, mental illness, substance abuse, medical issues, and domestic violence.
• Willingness to work in a Harm Reduction model with clients who have multiple barriers.
• Working knowledge of LA County agencies serving the homeless.
• Excellent human relations/communication skills; professional demeanor under pressure.
• Ability to work as part of an interdisciplinary team.

Responsibilities

• Identify, engage, and provide support to LEAD program clients on the streets in Pacific Division.
• Remove barriers to permanent housing, e.g., IDs, legal aid, benefits assistance.
• Collaborate to match services to physical and cognitive needs.
• Provide case management and aftercare/follow-up for housed clients.
• Report statistics and updates for program reporting.
• Provide initial contact, needs assessment, information and referrals.
• Develop trusting relationships to facilitate access to services.
• Maintain electronic records and client files accurately.

Skills

Communication skills

Non-violent crisis intervention

Time management

Interdisciplinary teamwork

Client engagement

Education

High School Diploma or GED

Bachelor's degree

Job description

The People Concern seeks a Case Manager (LEAD ODR) to support homeless individuals referred from LAPD Pacific Division, delivering case management, aftercare, and linkage to services. This onsite role emphasizes rapid engagement, housing assistance, and coordinated care to prevent involvement with the criminal justice system.

Responsibilities include client engagement, collaboration with LEAD ODR and partner agencies, accurate data entry, and participation in team meetings.