Senior Case Manager II – Homeless Services & Empowerment

Socket.dev; San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Bayview Hunters Point Foundation is seeking a Case Manager II to provide comprehensive support to individuals and families experiencing homelessness. You will assess needs, create individualized plans, and connect clients with housing, health, and social services to promote stability and self-sufficiency.

The role requires strong communication, empathy, and collaboration with shelter staff and external partners.

Qualifications

• Bachelor’s degree in related field or 4 years direct experience in case management.
• Knowledge of homelessness issues and trauma-informed care is beneficial.
• Strong communication and collaboration skills with diverse populations.

Responsibilities

• Assess clients to identify needs, strengths, and goals.
• Develop individualized service plans addressing housing, health, and social needs.
• Connect clients with housing programs, mental health services, and job training.
• Advocate for clients with shelter staff, agencies, and community partners.
• Provide crisis intervention and safety planning as needed.
• Monitor progress and maintain confidential case records; update plans as needed.
• Offer supportive counseling and life skills training.
• Collaborate with other providers for coordinated care.
• Participate in program evaluation and quality improvement.
• pursued ongoing professional development in best practices.

Skills

Interpersonal communication

Empathy

Time management

Cultural sensitivity

Problem-solving

Education

Bachelor’s degree or higher in related field

4 years direct case management experience

Tools

Microsoft Office

Avatar

Internet browsers

Job description

Bayview Hunters Point Foundation is seeking a Case Manager II to provide comprehensive support to individuals and families experiencing homelessness. You will assess needs, create individualized plans, and connect clients with housing, health, and social services to promote stability and self-sufficiency.

The role requires strong communication, empathy, and collaboration with shelter staff and external partners.