Senior Care Scheduler & Team Liaison

Home Helpers Home Care; Layton (UT); On-site; USD 42,000 - 52,000; Full time

Job summary

Home Helpers Home Care in Layton, UT, is seeking a Full-Time Client & Care Team Scheduler to keep caregiver schedules accurate and coverage consistent. You’ll liaise with clients, caregivers, and leadership to ensure smooth daily operations and clear communication.

This role emphasizes organization, attention to detail, and a calm, solution-focused approach, with training and a supportive team to rely on while you manage multiple moving parts.

Qualifications

• Minimum 1 year of scheduling and customer service experience required.
• Comfortable with computers and basic Microsoft Office and Teams.
• Experience with WellSky is a plus.
• Bilingual a plus.
• CNA not required but definitely great to have in this field.

Responsibilities

• Build and maintain caregiver schedules using established systems.
• Communicate daily with caregivers and clients about coverage and updates.
• Follow clear scheduling guidelines to ensure all cases are properly covered.
• Partner with leadership on schedule changes or when escalation is needed.
• Keep documentation accurate, organized, and up to date.
• Monitor changes and proactively keep the team informed.

Skills

Scheduling experience

Customer service

Communication

Bilingual

Coordination

Education

CNA not required but great

Tools

Microsoft Office

Teams

WellSky

Job description

Home Helpers Home Care in Layton, UT, is seeking a Full-Time Client & Care Team Scheduler to keep caregiver schedules accurate and coverage consistent. You’ll liaise with clients, caregivers, and leadership to ensure smooth daily operations and clear communication.

This role emphasizes organization, attention to detail, and a calm, solution-focused approach, with training and a supportive team to rely on while you manage multiple moving parts.