Care Team Coordinator & Scheduling Specialist

Blount Partnership; Maryville (TN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Starting $40,000 base

Insurance (Medical, Dental, Vision & 1

Paid Time Off

Paid Holidays

Professional Development

Team culture

Career growth

Job summary

Senior Helpers of Maryville is seeking a Client & Care Team Coordinator to support the Lead Scheduler, manage daily caregiver schedules, and handle office administration. You will serve as the primary contact for clients and caregivers, ensuring smooth operations and adherence to the standard of care.

This role values organization, calm communication, a willingness to learn, and the ability to adapt as priorities shift. Entry-level opportunity with growth potential in home care.

Qualifications

• 1+ year in customer service, administration, scheduling, or healthcare.
• Excellent communication and organization skills.
• Experience with multiple computer systems; WellSky is a plus.

Responsibilities

• Support the Lead Scheduler with building and maintaining daily caregiver schedules.
• Assist with filling open shifts and last-minute changes.
• Serve as a daily point of contact for clients and caregivers, answering questions and resolving concerns.
• Conduct quality assurance follow-ups on visits to confirm clients receive standard of care.
• Monitor caregiver attendance, clock-ins, and visit completion.
• Track and document client and caregiver communication.
• Handle administrative tasks that support daily operations, such as data entry, filing, onboarding paperwork, and reporting.

Skills

Customer service

Administrative

Scheduling

Healthcare experience

Tools

WellSky

Job description

Senior Helpers of Maryville is seeking a Client & Care Team Coordinator to support the Lead Scheduler, manage daily caregiver schedules, and handle office administration. You will serve as the primary contact for clients and caregivers, ensuring smooth operations and adherence to the standard of care.

This role values organization, calm communication, a willingness to learn, and the ability to adapt as priorities shift. Entry-level opportunity with growth potential in home care.