Office Operations Leader – Senior Care

Cornerstone Caregiving; Findlay, Northern (OH, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 days annually

Phone stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administration, and operations. You will share on-call duties with other managers and support the Operating Director.

Office leadership, payroll liaison, and client experience improvements will be your focus. A background in administration, sales or HR in a fast-paced office is required, along with a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• Associates and/or Bachelor’s Degree; may substitute degree with education/experience; minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting.
• Valid driver’s license.
• Valid state required proof of auto insurance.

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance, collaboration, and alignment with company standards.
• Liaison with Home Base: Primary contact for communication between the office and Home Base, including payroll notes, shift verification, and other updates.
• Client Management: Handle client escalations, conduct check-up calls, and complete quality visits to maintain client satisfaction.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation, responding to client, caregiver or operations needs after hours as needed.
• Backup for Client Assessments: Serve as a backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Team management

Sales goals

Autonomy

Technology

Recruiting

Interpersonal skills

Google Workspace

Office administration

Education

High school diploma or equivalent

Associates/Bachelor degree

Valid driver’s license

Auto insurance proof

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administration, and operations. You will share on-call duties with other managers and support the Operating Director.

Office leadership, payroll liaison, and client experience improvements will be your focus. A background in administration, sales or HR in a fast-paced office is required, along with a valid driver’s license.