Senior Care Client & Community Outreach Coordinator

Home Instead - Bend, OR; Bend (OR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Insurance after 60 days

401k with company match

Paid Time Off

Paid Holidays

Professional growth

Team environment

Job summary

Home Instead in Bend, OR is seeking a Client Care Coordinator to connect families with in-home senior care. This role blends client care coordination with business development and marketing to grow our Bend presence and support seniors’ independence.

You will be the compassionate face of Home Instead, overseeing client intake, building relationships, and representing us at community events to generate referrals while ensuring high-quality service.

Qualifications

• Experience in client care coordination, business development, marketing, or related fields.
• Strong interpersonal and communication skills with a compassionate approach.
• Ability to manage multiple priorities and build relationships in a fast-paced environment.

Responsibilities

• Coordinate and manage client intake and scheduling to ensure timely and personalized service delivery.
• Develop and execute marketing strategies to promote Home Instead’s senior care services within the Bend community.
• Build and maintain strong relationships with prospective clients, families, and community partners.
• Conduct client assessments and provide ongoing communication to address client needs and satisfaction.
• Collaborate with the care team to ensure seamless client experiences.
• Represent Home Instead at community events and networking opportunities to generate referrals.

Skills

Client care coordination

Business development

Marketing

Interpersonal communication

CRM software

multitasking

Tools

CRM software

Job description

Home Instead in Bend, OR is seeking a Client Care Coordinator to connect families with in-home senior care. This role blends client care coordination with business development and marketing to grow our Bend presence and support seniors’ independence.

You will be the compassionate face of Home Instead, overseeing client intake, building relationships, and representing us at community events to generate referrals while ensuring high-quality service.