Senior Care Client Advocate

Home Instead; Holmes (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Home Instead is seeking a dedicated Client Care Advisor in Pennsylvania to help older adults live safely and comfortably in their homes. The role involves building relationships with clients and coordinating all aspects of their care, ensuring quality and adherence to service standards.

Ideal candidates will have a background in healthcare or client services, with strong organizational and interpersonal skills. This position plays a vital role in advocating for clients' needs with compassion and professionalism.

Qualifications

• Prior experience in client services, healthcare, senior care, social work, or care coordination is required.
• Experience working directly with older adults, families, and caregivers is required.

Responsibilities

• Serve as a trusted advocate for clients, ensuring they receive the highest standard of care.
• Oversee client service plans, ensuring that care is adapted as needs evolve.
• Work closely with Care Pros and families to create the best outcomes for clients.
• Maintain accurate and up-to-date client records and documentation.

Skills

Client Engagement

Problem-Solving

Communication Skills

Organizational Abilities

Education

Minimum 2 year college degree in Healthcare Administration, Social Work, Gerontology or related field

Job description

Home Instead is seeking a dedicated Client Care Advisor in Pennsylvania to help older adults live safely and comfortably in their homes. The role involves building relationships with clients and coordinating all aspects of their care, ensuring quality and adherence to service standards.

Ideal candidates will have a background in healthcare or client services, with strong organizational and interpersonal skills. This position plays a vital role in advocating for clients' needs with compassion and professionalism.