Senior Business Systems Analyst - Hybrid/Remote

Blue Cross and Blue Shield of North Carolina

North Carolina

Hybrid

USD 89,000 - 143,000

Full time

2 days ago
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Benefits offered by this job

Medical coverage
Dental coverage
Vision coverage
401k match
PTO
Tuition reimbursement

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a Senior Business Systems Analyst to lead requirements, functional and technical design for complex business issues. You will coordinate with IT, document specifications, and drive resolution of production problems and system upgrades.

You bring 5+ years of related experience (or 7+ without a degree) and a strong track record translating business needs into technical solutions.

Qualifications

  • Bachelor's degree or advanced degree; 5+ years of related field, or 7+ years with no degree.
  • Experience translating business needs into functional requirements and technical solutions.
  • Knowledge of Genesys application; healthcare/health insurance experience preferred.

Responsibilities

  • Define and document business requirements and functional specifications for complex systems.
  • Coordinate IT resources to resolve production issues and software upgrades; manage testing activities.
  • Lead testing strategy, validate results, and ensure alignment with business needs.

Skills

Business Processes
Business Process Improvements
IT Service Management (ITSM)
Problem Management
Process Improvements
Requirements Analysis
Requirements Gathering
Solutions Development
Systems Analysis
Technical Development

Education

Bachelor's degree or advanced degree

Tools

Genesys

Job description

Blue Cross and Blue Shield of North Carolina is seeking a Senior Business Systems Analyst to lead requirements, functional and technical design for complex business issues. You will coordinate with IT, document specifications, and drive resolution of production problems and system upgrades.

You bring 5+ years of related experience (or 7+ without a degree) and a strong track record translating business needs into technical solutions.

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