Senior Business Applications Leader - Salesforce & AI
Trinet
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Benefits offered by this job
Job summary
TriNet is seeking a Staff Business Application Owner to lead internal business applications, shaping roadmaps with business leaders and partnering with engineering, design, and UX/UI to deliver high-quality solutions. You will manage multiple applications, analyze markets, and advocate for a clear vision that aligns with corporate initiatives.
You will collaborate with Senior management to prioritize investments, measure outcomes, and drive adoption of platform capabilities while ensuring
Qualifications
- Advanced experience in a dynamic business application management role.
- Expertise in AI-powered process automation and agile delivery.
- Proven ability to influence colleagues and lead cross-functional teams.
- Deep knowledge of business application management methodologies and best practices.
Responsibilities
- Define the product strategy, roadmap, and governance for Salesforce Service Cloud.
- Prioritize initiatives with stakeholders and drive platform adoption.
- Lead process optimization to improve agent productivity and satisfaction.
- Oversee platform performance, data quality, security, and compliance.
- Track KPIs and manage releases to maximize Salesforce ROI.
Skills
Education
Tools
Job description
TriNet is seeking a Staff Business Application Owner to lead internal business applications, shaping roadmaps with business leaders and partnering with engineering, design, and UX/UI to deliver high-quality solutions. You will manage multiple applications, analyze markets, and advocate for a clear vision that aligns with corporate initiatives.
You will collaborate with Senior management to prioritize investments, measure outcomes, and drive adoption of platform capabilities while ensuring
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