Senior Business Analyst: Drive Cross-Platform Solutions

Koch; Wichita (KS); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending and health savings

Life insurance

Disability insurance

Retirement plans

Paid vacation/Time off

Educational assistance

Infertility assistance

Paid parental leave

Adoption assistance

Job summary

Koch is seeking a Senior Business Analyst to serve as the bridge between business stakeholders, product leadership, and engineering across our registry, identity verification, and business messaging platforms. You will translate complex requirements into actionable solutions driving product development and operational excellence.

You will partner with stakeholders, including customers and external partners, to ensure platforms deliver value while meeting expectations, define KPIs, and maintain

Qualifications

• Experience gathering, documenting, and managing requirements through functional specifications, user stories, acceptance criteria, and related artifacts.
• Experience facilitating backlog refinement, stakeholder workshops, and cross-functional solution discussions
• Experience supporting system integrations and API-driven solutions, including documenting data flows, business rules, and integration requirements.
• Experience with process analysis, process mapping, and documentation using Confluence/Lucidchart/Miro or similar tools
• Experience partnering with software engineering teams and external development vendors throughout the delivery lifecycle
• Experience analyzing data using SQL or similar tools to support business decisions
• Experience operating in a B2B or SaaS environment supporting customers and contractual service commitments
• Experience building or supporting similar platforms in registries, identity verification, or messaging platforms

Responsibilities

• Own business requirements, functional specs, process docs, and user stories across registry, identity verification, and messaging platforms.
• Translate customer, contractual, and regulatory requirements into clear, testable solutions for Engineering and QA teams.
• Maintain traceability between business requirements, development work, and acceptance criteria.
• Own requirements through delivery, ensuring work is clearly defined and risks addressed.
• Analyze, document, and maintain current and future-state business processes, workflows, rules, and system interactions.
• Identify process improvements, automation opportunities, and efficiencies that create value.
• Evaluate cross-product impacts and promote consistency across shared workflows and data models.
• Partner with Product Management on discovery, roadmap planning, prioritization, and solution definition.
• Collaborate with Customer Success, Operations, customers, and external stakeholders to capture needs and validate solutions.
• Facilitate alignment across internal and external stakeholders through documentation and process modeling.
• Define reporting and analytics requirements supporting KPIs, SLAs, and customer reporting.
• Analyze platform data and translate insights into actionable recommendations for product, operations, and strategy.

Skills

Requirements gathering

Backlog facilitation

System integrations

Process analysis

Engineering collaboration

SQL data analysis

B2B/SaaS experience

Platform domain knowledge

Tools

Confluence

Lucidchart

Miro

Job description

Koch is seeking a Senior Business Analyst to serve as the bridge between business stakeholders, product leadership, and engineering across our registry, identity verification, and business messaging platforms. You will translate complex requirements into actionable solutions driving product development and operational excellence.

You will partner with stakeholders, including customers and external partners, to ensure platforms deliver value while meeting expectations, define KPIs, and maintain