Senior Building Automation Services Leader

Trane Technologies; Plainview (NY); On-site; USD 113,000 - 161,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Job summary

Trane Technologies in NYC/LI is seeking a Building Automation Area Service Manager to lead all activities including service contracts, system upgrades, repairs, and lifetime connectivity with customers. You will coordinate field service, manage technicians and oversee invoicing, with focus on customer satisfaction and value delivery.

You will drive team development, ensure safety and regulatory compliance, and travel to customer sites as required to support installations and ongoing service.

Qualifications

• Bachelor’s degree in engineering or equivalent required.
• Minimum of four years’ experience in industrial sales settings.
• Minimum of three years’ experience leading teams, processes and budgets.
• Knowledge of HVAC controls and building automation systems preferred.
• Salesforce experience preferred.

Responsibilities

• Oversee service coordination to respond to customers and manage field technicians.
• Coach, train and develop service employees; drive continuous improvement.
• Manage billing and cash flow; ensure invoices are generated after work.
• Improve processes to enhance customer experience and satisfaction.
• Ensure safety compliance and training for the service team.
• Travel to customer sites as required, with exposure to variable conditions.

Skills

Leadership

Sales experience

HVAC knowledge

Education

Bachelor's degree in engineering

Tools

Salesforce

Job description

Trane Technologies in NYC/LI is seeking a Building Automation Area Service Manager to lead all activities including service contracts, system upgrades, repairs, and lifetime connectivity with customers. You will coordinate field service, manage technicians and oversee invoicing, with focus on customer satisfaction and value delivery.

You will drive team development, ensure safety and regulatory compliance, and travel to customer sites as required to support installations and ongoing service.