Senior Branch Manager - Grow Markets & Lead Teams

Rockland Trust; Salem (NH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition assistance

Job summary

Rockland Trust is seeking a Branch Manager to lead a retail team, drive branch performance, and deliver a world-class customer experience. You will recruit, coach, and develop staff while building a strong local book of business in New England.

The role emphasizes customer-centric service, collaboration with other lines of business, and leadership that reflects the bank’s values and growth objectives.

Qualifications

• Bachelor’s degree in business or finance preferred.
• Minimum 2 years of retail banking or retail sales management experience.
• Strong verbal and written communication and leadership abilities.
• Ability to develop staff and meet sales/service goals.

Responsibilities

• Lead and coach a branch team to deliver exceptional customer service.
• Develop lobby management and customer outreach to enhance experience.
• Hire and motivate staff and set sales/service standards.
• Coach staff and monitor performance to meet goals.
• Grow existing book of business in a de novo/new market.

Skills

Sales leadership

Retail banking mgmt

Customer experience

Education

College degree in business/finance

Job description

Rockland Trust is seeking a Branch Manager to lead a retail team, drive branch performance, and deliver a world-class customer experience. You will recruit, coach, and develop staff while building a strong local book of business in New England.

The role emphasizes customer-centric service, collaboration with other lines of business, and leadership that reflects the bank’s values and growth objectives.