Senior Branch Leader — Customer Experience & Growth

US Bank; Draper (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

U.S. Bank in Draper, Utah seeks a Branch Manager to lead and manage branch operations, ensuring goals are met and compliance with banking laws and policies.

You will coach, mentor, and train team members, using effective communication and critical thinking to identify customer needs and promote suitable products and services. By collaborating with wealth, business banking, mortgage, and payment services partners, you will help individuals and businesses achieve their financial goals while

Qualifications

• Bachelor's degree or equivalent work experience.
• Three to four years of experience in sales, retail management, or banking.
• Strong knowledge of regulatory, policy and compliance issues.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws and regulations.
• Coach, mentor and train team members to deliver excellent customer experiences.
• Identify financial resources for customers and promote appropriate products and services.
• Collaborate with partners in wealth, business banking, mortgage, and payments services to help customers reach their financial goals.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree or equivalent work experience

Job description

U.S. Bank in Draper, Utah seeks a Branch Manager to lead and manage branch operations, ensuring goals are met and compliance with banking laws and policies.

You will coach, mentor, and train team members, using effective communication and critical thinking to identify customer needs and promote suitable products and services. By collaborating with wealth, business banking, mortgage, and payment services partners, you will help individuals and businesses achieve their financial goals while