Senior Branch General Manager - Route Sales Leader

Mission Linen Supply; Newark (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Paid time off

Job summary

Mission Linen Supply is seeking a Branch General Manager to lead a service center, directing Route Sales & Service Representatives and Area Managers toward aggressive branch and district goals. The role emphasizes senior, hands-on leadership in a route-based rental or service environment, with a focus on customer satisfaction and operational excellence.

Experience in textile rental or similar recurring-route service is valued; the company highlights stability, growth, and strong total

Qualifications

• 5+ years of management and leadership experience, including leading other managers or supervisors.
• Strong route sales and customer service skills and focus.
• Knowledge and familiarity with route sales and service.
• Familiarity with textile rental products and services, or relevant experience in a similar route-based rental or service industry.
• Strong business acumen, with the ability to understand and analyze financial data to make sound business decisions.
• Bachelor's degree, or equivalent years of related experience.
• Computer literate in Microsoft Office and related business systems (financial, route accounting).
• Strong interpersonal and communication skills.
• Valid driver's license (fleet oversight is part of this role).

Responsibilities

• Overall responsibility for staffing, training, and performance management of branch service staff.
• Manages key performance indicators, including labor, inventory, and other operational costs.
• Recommends and implements programs aimed at increasing efficiencies, lowering costs, and growing market share.
• Works closely with the sales department to achieve branch revenue goals.
• Ensures branch staff deliver superior customer relations, account growth, and account retention, and drives profitability for the location.
• Serves as the primary local company contact for customers, community, vendors, and relevant government entities.
• Leads by example with hands-on, in-field support for the team.
• Prepares and submits required company and regional reports, and attends Quarterly Performance Reviews.
• Ensures compliance with internal audit and safety programs.
• Ensures regular and effective fleet maintenance.

Skills

Leadership

Route sales

Customer service

Textile rental

Financial acumen

Bachelor's degree

Microsoft Office

Communication

Driver's license

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Mission Linen Supply is seeking a Branch General Manager to lead a service center, directing Route Sales & Service Representatives and Area Managers toward aggressive branch and district goals. The role emphasizes senior, hands-on leadership in a route-based rental or service environment, with a focus on customer satisfaction and operational excellence.

Experience in textile rental or similar recurring-route service is valued; the company highlights stability, growth, and strong total