Senior Bank Sales & Service Rep - Growth & Relationships

First Citizens; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

First Citizens Bank in Charleston seeks a Senior Sales & Service Representative to strengthen customer relationships in the branch. You will support sales and service delivery, handle deposit accounts, payment solutions, and digital access products, while guiding customers to the right bank partners.

The role blends transaction processing with proactive outreach, requiring strong communication, adaptability, and teamwork to drive results and deliver exceptional service in a community-focused

Qualifications

• High School diploma or GED required.
• 1 year in sales or customer service; or 6 months in a First Citizens Bank role.
• Bachelor's degree preferred.

Responsibilities

• Sales: meet individual/team targets and outreach.
• Provide exceptional customer service and banking guidance.
• Ensure compliant operations and accurate processing.
• Refer opportunities to bank partners.

Skills

Sales process

Financial literacy

Retail banking

Customer service

Communication skills

Team collaboration

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

First Citizens Bank in Charleston seeks a Senior Sales & Service Representative to strengthen customer relationships in the branch. You will support sales and service delivery, handle deposit accounts, payment solutions, and digital access products, while guiding customers to the right bank partners.

The role blends transaction processing with proactive outreach, requiring strong communication, adaptability, and teamwork to drive results and deliver exceptional service in a community-focused