Senior Banking Sales & Service Specialist

First Citizens; West Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

First Citizens Bank is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build banking relationships through proactive outreach, handle deposits and payment solutions, and refer opportunities to bank partners.

The role emphasizes customer service, adaptability, and teamwork, with responsibilities spanning transaction processing and sales. A high school diploma and 1 year related experience are required; a Bachelor's degree is preferred.

Qualifications

• High School Diploma or GED and 1 year in Sales or customer service; or 6 months in a First Citizens Bank customer support role; or participation in a career development program.
• Preferred: Bachelor's Degree.
• Experience in telephone sales is a plus.

Responsibilities

• Sales - Achieve individual and team financial, production and relationship results.
• Proactively engage customers, prospects and referrals to generate new business.
• Represent the Bank in the community at events to build relationships and CRA opportunities.
• Adhere to regulations, policies and procedures to manage risk and ensure accurate operations.
• Collaborate with team to optimize performance and leverage tools.

Skills

Sales outreach

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build banking relationships through proactive outreach, handle deposits and payment solutions, and refer opportunities to bank partners.

The role emphasizes customer service, adaptability, and teamwork, with responsibilities spanning transaction processing and sales. A high school diploma and 1 year related experience are required; a Bachelor's degree is preferred.