Senior Billing Specialist – Onsite, Growth & Impact

Paycom; Ann Arbor (MI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick & Holidays

Life Insurance

Disability Insurance

401k with match

Supplemental Life Insurance

Critical Illness

Accident Coverage

Pet Insurance

Job summary

Avfuel Corporation, based in Ann Arbor, MI, is seeking a Senior Billing Associate to handle customer invoicing, billing exceptions, and related processes in a fast-paced environment. The role requires strong communication, problem solving, and attention to detail within an onsite corporate office.

The duties include creating invoices, resolving disputes, meeting daily deadlines, and supporting process improvements.

Qualifications

• Strong verbal and written communication required.
• Experience in billing, accounts receivable or related area is required.
• Background in high-volume transaction processing is preferred.

Responsibilities

• Create customer invoices within internal systems and manage billing arrangements.
• Communicate with customers and Sales team to resolve issues.
• Meet daily deadlines with accuracy and strong customer experience.
• Perform root cause analysis on recurring billing errors and document procedures.
• Train and support new team members on billing processes and systems.

Skills

Strong communication

Problem solving

Attention to detail

Accountability

Multitasking

Customer service

Proficiency in MS Office

Education

Associate degree or equivalent

Tools

Microsoft Office (Outlook, Excel)

Oracle ERP (preferred)

Job description

Avfuel Corporation, based in Ann Arbor, MI, is seeking a Senior Billing Associate to handle customer invoicing, billing exceptions, and related processes in a fast-paced environment. The role requires strong communication, problem solving, and attention to detail within an onsite corporate office.

The duties include creating invoices, resolving disputes, meeting daily deadlines, and supporting process improvements.