Senior Billing Lead: Optimize Invoicing & Analytics

DSV - Global Transport and Logistics; Kent (WA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

DSV – Global Transport and Logistics in Seattle, WA seeks a Senior Billing Specialist to lead end-to-end billing operations, ensuring accuracy, timeliness, and compliance with company policies. This role involves managing invoicing, adjustments, and credit memos, and guiding the billing team.

You will oversee billing data integrity, collaborate with finance, operations, and customer service, and help drive process improvements using SAP, Oracle, and QuickBooks.

Qualifications

• Strong understanding of billing principles, practices, and procedures.
• Proficiency in billing systems and software (e.g., SAP, Oracle, QuickBooks).
• Excellent analytical and problem-solving skills.
• Attention to detail and accuracy in data entry and analysis.
• Effective communication and interpersonal skills.

Responsibilities

• Manage the end-to-end billing process, including invoicing, billing adjustments, and credit memos.
• Ensure accuracy and completeness of billing data, including rates, charges, and contract terms.
• Analyze billing data and reports to identify discrepancies, trends, and opportunities for process improvement.
• Conduct regular audits to validate billing accuracy and compliance with contractual agreements.
• Oversee the administration and maintenance of billing systems and software, ensuring functionality and data integrity.
• Serve as a primary point of contact for billing inquiries and escalations from internal and external stakeholders.
• Communicate billing policies, procedures, and requirements to customers and internal teams as needed.
• Investigate and resolve complex billing issues, discrepancies, and disputes in a timely and efficient manner.
• Collaborate with cross-functional teams, including finance, operations, and customer service, to address billing-related challenges.
• Identify opportunities to streamline billing processes to improve efficiency.
• Implement best practices and standards for billing operations to enhance accuracy and effectiveness.
• Provide training and support to junior billing staff on billing processes, systems, and procedures.
• Mentor and coach team members to foster professional growth and development.
• Prepare regular billing reports, metrics, and analysis for management review.
• Provide insights and recommendations based on billing data to support decision-making and strategic planning.

Skills

Billing principles

Billing systems

Analytical skills

Attention to detail

Communication skills

Education

Bachelor's degree preferred

Tools

SAP

Oracle

QuickBooks

Job description

DSV – Global Transport and Logistics in Seattle, WA seeks a Senior Billing Specialist to lead end-to-end billing operations, ensuring accuracy, timeliness, and compliance with company policies. This role involves managing invoicing, adjustments, and credit memos, and guiding the billing team.

You will oversee billing data integrity, collaborate with finance, operations, and customer service, and help drive process improvements using SAP, Oracle, and QuickBooks.