Senior Bilingual Lending Specialist (Spanish) – Customer Growth

Purpose Financial; Lubbock (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America is seeking a Senior Consumer Lending Sales Specialist to drive customer service excellence while exceeding branch sales goals. The role requires CRM skills, analytical ability, and proven success in sales and customer acquisition, mentoring staff and supporting branch success per management metrics.

Responsibilities include multi-channel acquisition, loan portfolio management, and compliance with federal/state regulations, while upholding company policies and driving growth

Qualifications

• High School Diploma or equivalent required; some college preferred.
• 3-5 years of proven achievement in sales, retail, banking, or collections with documented results.
• Strong math skills and ability to count cash.
• Excellent verbal communication by phone and in person.

Responsibilities

• Excel in multi-channel customer acquisition and surpass sales goals.
• Deliver exceptional customer experiences while managing complex loan portfolios.
• Provide financial solutions aligned with customer goals and needs.
• Champion customer relationships to achieve portfolio growth and retention.
• Lead community marketing initiatives and develop partnerships.
• Mentor colleagues and share best practices.

Skills

Sales experience

Customer service

Communication skills

Math skills

Education

High School Diploma or equivalent

Job description

Advance America is seeking a Senior Consumer Lending Sales Specialist to drive customer service excellence while exceeding branch sales goals. The role requires CRM skills, analytical ability, and proven success in sales and customer acquisition, mentoring staff and supporting branch success per management metrics.

Responsibilities include multi-channel acquisition, loan portfolio management, and compliance with federal/state regulations, while upholding company policies and driving growth