Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Monroe (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Advance America, a nationally recognized, fully licensed financial services company, is seeking a Consumer Lending Sales Specialist to deliver exceptional customer service while achieving branch sales goals. This full-time position requires attention to detail, a passion for sales, and a commitment to compliance with regulations.

The role focuses on customer acquisition, presenting tailored financial solutions, and growing a consumer loan portfolio while maintaining strong customer

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards
• Foster a positive team environment while supporting colleagues to enhance customer experience
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

Skills

Customer Service

Sales

Marketing

Education

High School Diploma or Equivalent

Job description

Advance America, a nationally recognized, fully licensed financial services company, is seeking a Consumer Lending Sales Specialist to deliver exceptional customer service while achieving branch sales goals. This full-time position requires attention to detail, a passion for sales, and a commitment to compliance with regulations.

The role focuses on customer acquisition, presenting tailored financial solutions, and growing a consumer loan portfolio while maintaining strong customer