Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; San Diego (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to drive customer acquisition and deliver exceptional service while meeting branch sales goals. The role requires attention to detail, strong communication, and a customer-focused approach.

The position offers opportunities in marketing, compliance, and loan portfolio growth, with a focus on building trusted relationships and providing tailored financial solutions to customers.

Qualifications

• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Support branch financial objectives and performance metrics.
• Maintain strict adherence to company policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention (LP) Standards.
• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork.

Skills

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to drive customer acquisition and deliver exceptional service while meeting branch sales goals. The role requires attention to detail, strong communication, and a customer-focused approach.

The position offers opportunities in marketing, compliance, and loan portfolio growth, with a focus on building trusted relationships and providing tailored financial solutions to customers.