Senior Consumer Lending Specialist (Bilingual a Plus)

Advance America, Cash Advance Centers, Inc.; St. Ann (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Senior Consumer Lending Sales Specialist to drive customer service, sales, and portfolio growth across branches. You will mentor teammates while striving to exceed branch sales goals under company policies and regulations.

The role requires CRM proficiency, strong analytical and relationship-building skills, and a proven track record in sales, marketing, and collections to support community outreach and performance targets.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Minimum 3-5 years in sales, retail, banking, or collections with revenue growth.
• Strong math, communication, and compliance with policies and laws.

Responsibilities

• Customer Service Sales, Marketing & Customer Acquisition
• Excel in multi-channel customer acquisition, surpassing sales goals
• Deliver exceptional customer experiences while managing loan portfolios
• Provide financial solutions aligned with customer goals and needs
• Champion customer relationships and lead community partnerships
• Mentor colleagues and share best practices
• Ensure compliance with policies, procedures, and laws

Skills

Customer service

Sales

Relationship management

Marketing

Mentoring

Analytical skills

CRM proficiency

Education

High School Diploma or equivalent

Some college preferred

Tools

CRM system

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Senior Consumer Lending Sales Specialist to drive customer service, sales, and portfolio growth across branches. You will mentor teammates while striving to exceed branch sales goals under company policies and regulations.

The role requires CRM proficiency, strong analytical and relationship-building skills, and a proven track record in sales, marketing, and collections to support community outreach and performance targets.