Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Saint Joseph (MO); On-site; USD 28,000 - 44,000; Full time

Job summary

Advance America is seeking a Consumer Lending Sales Specialist to join our team in a full-time capacity. The role focuses on delivering exceptional customer service while achieving branch sales goals, with emphasis on customer acquisition and compliance across a growing loan portfolio.

The position requires high school level education, sales or customer service experience, and strong math skills. Bilingual Spanish is a plus, and willingness to travel between divisions may apply.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.
• Strong math skills, including counting cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex information; understand compliance with policies, procedures, and laws.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Maintain strict adherence to company policies, state and federal regulations.

Skills

Customer Service

Sales

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

Advance America is seeking a Consumer Lending Sales Specialist to join our team in a full-time capacity. The role focuses on delivering exceptional customer service while achieving branch sales goals, with emphasis on customer acquisition and compliance across a growing loan portfolio.

The position requires high school level education, sales or customer service experience, and strong math skills. Bilingual Spanish is a plus, and willingness to travel between divisions may apply.