Senior Benefits Programs Supervisor

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 46,000 - 85,000; Full time

Job summary

Commonwealth of Virginia is seeking a Benefit Programs Supervisor in Harrisonburg to oversee eligibility determination for government assistance programs, lead a team, and ensure quality case management services. The role includes staff training, policy interpretation, and coordination with agencies and community groups.

The position requires a Bachelor's degree in human services or related field and experience in supervisory roles within a Virginia DSS setting.

Qualifications

• Considerable knowledge of current social, economic and health issues and trends.
• Principles and practices of effective supervision.
• Public assistance programs, policies, and regulations; casework supervision principles.
• Effective interviewing techniques.

Responsibilities

• Supervise Specialists determining eligibility for government assistance and related staff.
• Train, lead, and develop staff; monitor casemanagement services and quality assurance.
• Review casemanagement plans, develop guidelines, and assign caseloads; prepare reports and statements.
• Represent staff needs to senior management and coordinate with other agencies and community groups.

Skills

Staff supervision

Public assistance knowledge

Interpersonal communication

Case management familiarity

Education

Bachelor's degree in human services or related field

Tools

VACMS

Job description

Commonwealth of Virginia is seeking a Benefit Programs Supervisor in Harrisonburg to oversee eligibility determination for government assistance programs, lead a team, and ensure quality case management services. The role includes staff training, policy interpretation, and coordination with agencies and community groups.

The position requires a Bachelor's degree in human services or related field and experience in supervisory roles within a Virginia DSS setting.