Eligibility & Benefits Specialist II

Virginia-Department-of-Social-Service; Waynesboro (VA); On-site; USD 42,000 - 59,000; Full time

Job summary

Virginia Department of Social Services in Virginia is seeking a Benefit Programs Specialist II to determine and redetermine eligibility for food, financial, medical, and other social services benefits.

The position requires independent judgment in evaluating social factors, strong interviewing and written communication skills, and the ability to work with diverse clients, agencies, and professionals in a high-demand environment.

Qualifications

• High school diploma or equivalent required.
• Experience with financial assistance programs preferred.
• Bilingual Spanish a plus for translating program details.

Responsibilities

• Interview applicants for assistance and determine continued eligibility.
• Explain benefit programs and determine need for assistance.
• Complete other duties as assigned; assist in emergency shelter when required.

Skills

Interviewing

Communication

Data analysis

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Case management software

Job description

Virginia Department of Social Services in Virginia is seeking a Benefit Programs Specialist II to determine and redetermine eligibility for food, financial, medical, and other social services benefits.

The position requires independent judgment in evaluating social factors, strong interviewing and written communication skills, and the ability to work with diverse clients, agencies, and professionals in a high-demand environment.