Senior Benefit Programs Specialist

139-Page Dept Of Social Services; Stanley (VA); On-site; USD 39,000 - 70,000; Full time

Job summary

139-Page Dept Of Social Services in Virginia is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and conduct quality control reviews under established guidelines. The position emphasizes independent work, strong knowledge of public assistance laws and procedures, and the ability to explain benefits to applicants while maintaining confidentiality and ethics.

The role also involves collaborating with supervisors and staff to ensure accuracy and program

Qualifications

• Advanced knowledge of public assistance programs and eligibility.
• Experience with quality control or fraud review.
• Ability to conduct advanced eligibility determinations and analyses.

Responsibilities

• Contacts vendors for services and ensures payments to allow for the restoration or continuation of services.
• Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports.
• Reviews cases for correctness and determines errors in caseloads.
• Documents data and information gathered and compares findings with guidelines of program eligibility.
• Explains programs, and the rights and responsibilities of applicants and recipients, and conducts follow-up as needed.
• Maintains records, prepares reports, and submits summaries and information as required.

Skills

PC proficiency

Job description

139-Page Dept Of Social Services in Virginia is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and conduct quality control reviews under established guidelines. The position emphasizes independent work, strong knowledge of public assistance laws and procedures, and the ability to explain benefits to applicants while maintaining confidentiality and ethics.

The role also involves collaborating with supervisors and staff to ensure accuracy and program